Patient Information

Office Hours

Monday to Thursday: 8:00am – 5:00pm
Friday: 8:00am – 2:00pm

*For after-hours care: For urgent medical concerns outside of office hours, please call (309) 823-0161 to have your doctor paged. We ask respectfully that routine matters, including medication refills, be handled during office hours.

Forms

Save Time in Our Office Completing Forms

The following forms can be downloaded to your computer and printed at home. By filling out these forms ahead of time you will save significant time at the time of your visit. If you have any questions when filling out these forms, please give our office a call or know that our staff will assist you with your questions on the day of your visit.

Please do not mail the completed forms to the office. Please bring them with you at the time of your scheduled visit.

For your initial visit, please print and fill out the following form registration form specific to the doctor that you are seeing:


Please review these forms for further information:

Office Policies

Cancellations

If you are unable to keep an appointment, we ask that you kindly provide us with at least 48 hours notice. This courtesy on your part will make it possible to give your appointment to another patient.

Emergencies

Our office provides on-call service for emergencies, 24 hours-a-day, 7 days-a-week. Call (309) 823-0616 and your physician will be contacted immediately.

Health Insurance Plans

Our office participates with some health insurance plans which cover certain reconstructive plastic surgery procedures. Covered procedures will vary with each insurance company. Our office staff will assist you in determining eligibility. Patients are responsible for deductibles, co-payments, and remaining balances.

In order to book a surgery date, a 25% scheduling deposit is required to secure a date on our schedule. This deposit is non-refundable. Cancellation policy: greater than 14 day notice-75% refund. 14 – 7 day notice-50% refund. Less than 7 day notice-loss of surgical fee. Operating Room charges (if any) and anesthesia fees (if any) are 100% refundable.

Please contact your carrier to confirm your benefits and coverage:

Health Alliance

United Healthcare

Humana

HealthLink

Aetna

UniCare

Blue Cross Blue Shield

Cigna

Country Financial

If your insurance provider is not listed, please contact them directly to confirm benefits.

Links

Twin City Plastic Surgery
Oasis Medical Spa & Wellness
ISPS
ASAPS
ASPS
Plastic Surgery Bloomington IL
quotes

My experience at the surgery center was phenomenal. It far exceeded my expectations…It was a very personal touch to how they approach you.

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